Over the past year, my relationship with IT has changed. Before, I was studying for the CompTIA A+ exam - learning concepts, memorizing terms, trying to make everything stick. No, I'm working in a real IT environment. I'm touching systems, troubleshooting real issues, and seeing how everything actually connects. And I realized this: A lot of what I studied didn't stick as second-nature, like knowing the five positions in basketball or knowing that McDonald's has a value meal,